How to forward text messages to Slack?

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Slack is a widely-used tool for team collaboration, offering flexibility and seamless integrations. But did you know you can automatically forward text messages to Slack channels?

With the Forward SMS app for iPhone, you can easily set up SMS forwarding to Slack using iOS Shortcut Automation. This ensures that important messages, like One-Time Passwords (OTPs) or 2-factor authentication (2FA) codes, are sent directly to your Slack workspace for quick access.

Common Use Cases for Forwarding SMS to Slack

  1. One-Time Passwords (OTPs): Get your OTPs instantly in Slack, making it easier to complete logins for your team without manually copying them around.
  2. 2-Factor Authentication (2FA) Codes: Forward 2FA codes to a secure Slack channel to ensure your team members or trusted users can access them.
  3. Customer Support SMS: Automatically route customer text messages to a designated Slack channel so your team can respond quickly.
  4. Appointment or Delivery Notifications: Forward important appointment confirmations, delivery alerts, or any other notifications directly into Slack for easy tracking.

With this setup, you can centralize all your critical text messages in one place, ensuring your team stays on top of critical information.

Install Forward SMS

First, download the latest version of App Store from the App Store. This app will allow you to forward SMS messages directly from your iPhone using Shortcuts Automations.

Add Webhook Integration to your Slack Channel

You’ll need a Webhook URL to send messages to your Slack channel. Follow these steps to set up an Incoming Webhook:

Step 1: Add the Incoming WebHook app

Find Slacks' Incoming WebHooks app in their marketplace.

Choose the channel or person where you want to forward the messages, then click Add Incoming WebHooks Integration:

Step 2: Copy your Webhook URL

Last, copy your Webhook URL from the setup instructions. You’ll need this URL in the next step to configure the Slack integration in Forward SMS.

Create a Slack Integration in Forward SMS

Open the Forward SMS app and create a new Slack integration. Copy and paste the Slack Webhook URL we created in the previous step, then tap Save.

Test if everything is set up correctly by tapping Send test message and checking if a message arrived in Slack.

Setting Up Shortcut Automation

Step 1: Launch the Shortcuts App and Open Automations

Begin by opening the Shortcuts app on your iPhone, then tap on the Automation tab at the bottom.

Step 2: Create a New Automation with a Message Trigger

Tap Create Personal Automation and select the Message trigger from the list of options.

Step 3: Customize the Message Trigger

You can tailor the trigger by setting up specific filters like Sender or Message Contains.

For instance, if you only want to forward messages containing one-time passwords (OTPs) or 2FA codes, select the Message Contains field and enter a keyword such as “code.”

Step 4: Add a New Action to the Automation

Next, choose New Blank Automation and search for the "Forward SMS" action to add it to the automation.

Step 5: Configure the Forwarding Action

In the Message field, tap Select Variable, then choose Shortcut Input. This is an important step to ensure the message gets forwarded properly.

Finally, save your automation by tapping Done. That’s it—you’ve successfully set up the forwarding action!

Conclusion

Following these steps, you can now automatically forward your text messages from your iPhone to Slack using Forward SMS and Shortcut Automations. Allowing you to instantly forward important SMS straight to your team in Slack.

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